Shipping Policy - Refund Policy

Shipping policy

Processing time
It takes 7-10 days after an order has been placed for it to be shipped out.

Shipping Method:Delivery by FedEx or UPS.(Please contact us if you wish to have your order shipped by DHL)

Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Cancelation
We gladly accept cancellations.
Request a cancellation within: 6 hours of purchase. Orders cannot be cancelled after 6 hours of purchase.

Return
We hope you are happy with your items.
However, if you are not completely satisfied with your purchase, you can return it to us for a full refund. Please see below for more information on our return policy.

Before returning any item, please contact us and we will give you more information on the return process.

You can return items within 14 days of the delivery date. If 14 days or more have passed since the delivery date we cannot offer you a refund.
Please note, customers are responsible for all return shipping charges. Shipping for all returns must be trackable and insured by you as you are responsible for any loss or damage to hardware during shipment.

If we received the item in it original condition, we will refund your purchase price and a credit will automatically be applied to your original method of payment.


Damages and issues
We apologize for any inconvenience. If an item arrived damaged, please send us a picture of the problem, so that we can evaluate the issue and make it right.